Insurance

Dentiflow Privacy Policy

Thank you for choosing Dentiflow.ca. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

(a) Information You Provide

  • Account Registration: Name, email address, phone number, clinic/practice name, address, and other contact or professional details.

  • Support & Communications: Information you submit when contacting us or requesting demos, news, or support.

  • Usage Details: Data you share via forms, surveys, feedback, or other voluntary interactions.

(b) Automatic Collection

  • Technical Data: IP address, browser/device type, operating system, language preference, referring URLs, and other log data.

  • Cookies & Tracking Technologies: We use cookies and similar tools to enhance site performance, remember preferences, and identify returning visitors

    2. How We Use Your Information

    We process your information to:

    • Provide, maintain, and improve our services.

    • Manage user accounts and respond to inquiries.

    • Send updates, notices, and service-related communications.

    • Enhance site functionality, security, and user experience.

    • Comply with legal obligations and support fraudulent or abusive activity prevention.

    3. Cookies & Tracking Technologies

    Cookies help us improve your experience by:

  • Remembering login sessions.
  • Tailoring content to your preferences.
  • Analyzing site usage for performance improvements

    You may manage or disable cookies via your browser settings, though this may limit site functionality.

    4. Information Sharing & Disclosure

    We may disclose your information:

    • To service providers who assist with operations (e.g., data hosting, analytics).

    • If required by law, legal process, or governmental requests.

    • In connection with business changes such as mergers or acquisitions.

    Special Note for Health Data

    If our services involve handling sensitive dental or medical records (e.g., patient information), we use HIPAA-compliant systems and follow stringent data protection standards to ensure confidentiality

    5. Data Retention

    • We retain personal data as long as necessary for the purposes described.

    • If you request account deletion, we will delete your data subject to any legal or security considerations.

    6. Security Measures

    We implement technical and organizational safeguards, including:

    • Secure servers, encryption in transit and at rest.

    • Access restrictions on a per-need basis.

    • Policies to maintain data confidentiality and integrity.

    While we strive for top security, no system is completely foolproof.

    7. Your Rights (Under Canadian Law)

    If you are a user in Canada, you may have rights to:

    • Access or correct your personal information.

    • Request deletion or restrict its use (subject to legal or business constraints).

    • Contact us to exercise your rights or address privacy concerns.

    8. Changes to This Policy

    We may update this policy over time. If any material changes are made, we’ll notify you via your provided email or a prominent notice on the site. Continued use after updates means you accept the revised policy